Privacy Policy
Hello! Welcome to Feilong HU's Privacy Policy. This policy describes how Feilong HU and third-party marketing and advertising partners collect, use, process and share information about you.
This Privacy Policy applies to all of our games. It also applies to our marketing and advertising campaigns across all platforms and other services we will provide to you from time to time. In this Privacy Policy, we refer to our games, websites, marketing and advertising campaigns, and other services collectively as our "Services."
By downloading, accessing and/or playing our games, or interacting with our website or other services, you consent to our collection and use of your information in accordance with this Privacy Policy, which includes consenting to us and our advertising partners in accordance with this Privacy Policy Your data is used for the purposes of targeted advertising as described in the Marketing and Advertising section of the Policy. These sections will also explain how to give consent by opting in, or how to refuse or withdraw your consent to the use of data for targeted advertising purposes. If you have any concerns about providing information to us or using it as described in this Privacy Policy, you should not use our games or other services.
1. What information do we need to provide the Game Services
We collect four main categories of data (and to the extent it may enable the identification of a specific person, or is linked to such potentially identifying data, we will deem it as “Personal Data”):
Data automatically collected or generated:
When someone visits, interacts with or uses our Services, including any e-mail or text messages sent to them by us or via our Services, we may collect or generate technical data about them. We collect or generate such data either independently or with the help of third party services, including through the use of “cookies” and other tracking technologies (as further detailed below).
Such data consists of connectivity, technical or aggregated usage data, such as IP address, in-game identifier, game statistics, game preferences, unique advertising ID (e.g. IDFA; you may reset such ID based on the operating system instructions ), non-identifying data regarding a device, operating system, browser or App version, mobile carrier, locale and language settings, user activity on our Services, in-App or Game activity (such as game play content/product interaction and advertising data); diagnostic data (i.e. crash data and game performance data). We do not use such data to learn a person’s true identity or contact details, but mostly to have a better understanding on how our users typically use and engage with our Services. The use of such technical and device data also helps us and our partners to deliver interest-based or otherwise more effective advertisements and content, to optimize our ad management and our users' viewing experience), and to improve the overall performance and your user experience of our Services. For more information about our advertising uses, please see Section 8 below.
Data received from you:
You may provide us Personal Data voluntarily, such as when you set up an account with us, contact us (through Facebook, Messenger, e-mail, in-game chat or any other channel, including any support services), when you post on our public forums or groups, when you provide us your e-mail address (such as when you sign-up to receive e-mail updates or gifts), when you participate in competition, contest, tournaments and other promotions, when you place any purchases in any of our Games, when you interact with other users through the in-game chat or when you choose to connect your Facebook, Google, Apple or similar account to any of our Games.
Data received from Facebook and other channels:
Once you connect the Games to your Facebook, Google, Apple or similar account, we will receive access to your public profile, including (to the extent you defined it as “public”), as applicable, your full name, e-mail address(es) provided to Facebook, Google or Apple, gender, profile picture or similar photo, location, time zone, and a list of your friends playing the Games (along with their photos and other public profile information). This will also allow us to present your and your friends’ public profile images inside the Games and to create your in-game friends list. In addition, we or our advertising partners may receive from Facebook and our other marketing channels general information concerning the performance of our advertising campaigns, such as the targeted age group or interests, and we or our partners may be able to link such general data to any other data in our possession.
2. How we use your information
We use information collected through our Service for purposes described in this Notice or disclosed to you in connection with our Service. For example, we may use your information for:
Service Delivery
Create your Service accounts and allow access to our Services;
Identify and suggest connections with other users;
Operate our Services;
Improve our Services;
Understand you and your preferences to enhance your experience and enjoyment using our Services;
Respond to your comments and questions and provide customer service;
Provide and deliver products and services you request;
Send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
Conduct and administer surveys, user research projects, competitions and promotional events that you participate in;
Prevent fraud or potentially illegal activities, and enforce our Terms of Use;
Enable you to communicate with other users; and
Fulfill any other purpose for which you provide personal information.
Marketing and Advertising
Deliver and target advertising and marketing and promotional information to you; and
Communicate with you (including via email and push notifications) about promotions, contests, rewards, upcoming events, and other news about products and services offered by us and our selected partners.
Research and Development
Create aggregate or anonymous information derived from the personal information we handle, which we may use and disclose for research, development and other lawful business purposes;
Link or combine personal information with other information we get from third parties to help understand your preferences and provide you better services; and
Analyze information to choose to provide to us in connection with Studio surveys and user research projects to gain insights into how users engage with our Services, to improve our Services, to consider developing new products or services, and other lawful purposes.
Compliance and Protection
Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
Protect our, your or others’ rights, privacy, safety or property (including by investigating, bringing, making or defending legal claims);
Audit our internal processes for compliance with legal and contractual requirements or our internal policies;
Enforce the terms and conditions that govern the Services; and
Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.
Push Notifications
We may occasionally send you push notifications through our Service to send you game updates, high scores and other service-related notifications that may be of importance to you. You may at any time opt-out from receiving these types of communications by turning them off at the device level through your settings.
3. Sharing
In addition to the other disclosures described in this Privacy Policy, we will also share your information:
where we have your consent to do so (including as set out in this Privacy Policy);
as reasonably necessary in order to provide the Services to you (for example, by providing your personal information to suppliers we may use to fulfil the Services or to communicate with you);
where your data is in an anonymous and aggregated format, meaning you could not be personally identified from it;
as we reasonably believe is permitted by law or regulation or as is necessary to comply with any legal obligation, or in order to enforce or apply our terms and conditions and/or any other agreement with you; or to protect the rights, property, or our users, or others; and if there is a sale of the assets or corporate restructuring, or as a result of a change of control or one of its affiliated companies, or in preparation of any of these events. Any third party to which we transfer of sells the assets will have the right to continue to use the personal and other information that you provide to us in the manner set out in this Privacy Policy.
We may also share your information with our service providers if necessary to enable them to provide services to us.
4. Children's Privacy
It is very important to us to protect the health of young children online. Accordingly, we do not knowingly collect or retain personal data or non-personally identifiable information from underage users, except as permitted by law to support our internal operations.
In this Privacy Policy, references to underage users refer to users who have not reached the age of consent to the processing of personal data in their country of residence:
Croatia, Germany, Hungary, Ireland, Luxembourg, Malta, Netherlands, Poland, Romania, Slovakia - 16 years or younger
Czech Republic, France, Greece, Slovenia - 15 years or younger
Austria, Bulgaria, Cyprus, Italy, Lithuania, Spain - 14 years or younger
US, UK and any EU country not listed above - 13 years or younger.
5. How long do we keep your information
Unless otherwise required by applicable law, we will generally retain your information for as long as you maintain this game account, after which your data will be deleted.
6. Safety
The personal data you provide to us is stored on servers located in secure facilities and is protected by protocols and procedures designed to ensure that such data complies with industry standard security, such as firewalls and data encryption. However, no server, computer or communication network or system, or data transmission over the Internet, can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal data, we cannot ensure or warrant the security of any personal data you transmit to us or through the Services.
By using the Services or providing us with Personal Data, you agree that we may communicate with you electronically regarding security, privacy and administrative issues related to your use of the Services. If we learn that a security system has been breached, we may attempt to notify you electronically by posting a notice on the Service or by sending you email.
7. How to contact us
If you have any questions or comments about this policy or our practices you can contact us:
By email at: tartteapp@outlook.com